Oasis Medical Group
Legal

Privacy Policy

How Oasis Medical Group collects, uses, and protects your information.

Effective date: May 2026

Introduction

Oasis Medical Group (“Oasis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, contact our office, or receive care at our clinic located at 906 Sycamore Ave, Suite 201, Vista, CA 92081. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly, including your name, date of birth, contact details, insurance information, medical history, symptoms, communications with our staff, and payment information. We may also collect technical data when you use our website, such as IP address, browser type, device information, and pages visited, through cookies and similar technologies where applicable.

Protected Health Information (HIPAA)

As a medical practice, we maintain protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. Our use and disclosure of PHI for treatment, payment, and health care operations is governed by our Notice of Privacy Practices, which we provide to patients. This website policy supplements—but does not replace—your rights under HIPAA. Choosing cookie preferences on this site does not submit PHI; please do not include medical details in general contact forms unless you intend to request care.

Cookies & Website Tracking

When you visit our website, we and our service providers may use cookies, local storage, and similar technologies. Essential technologies remember your cookie choice and support basic site functionality. If you choose “Accept all,” we may load optional features such as an embedded Google Map on our contact page, which is operated by Google and subject to Google’s privacy policy. We may also load fonts from Google Fonts. We do not sell personal information. We do not currently run advertising or analytics pixels on this site; if that changes, we will update this policy and request consent where required. You can change preferences by clearing site data in your browser or contacting our office.

Third-Party Links & Embeds

Our website may link to or embed third-party services (for example Google Maps, Instagram, or Facebook). Those providers may collect information about your device or usage under their own policies. We encourage you to review their privacy practices. External links are provided for convenience and do not mean we control those services.

How We Use Your Information

We use information to provide medical care, schedule and manage appointments, communicate with you about your care, process billing and insurance, improve our services, comply with legal obligations, and respond to inquiries. We do not sell your personal information or PHI.

Sharing of Information

We may share information with service providers who assist our operations (such as billing, IT, or scheduling platforms) under agreements that require appropriate safeguards; with insurers and payers as needed for claims; when required by law, court order, or public health authority; and with other health care providers involved in your care when permitted or authorized. We require third parties to protect information consistent with applicable law.

Your Rights

Depending on applicable law, you may have rights to access, amend, or receive an accounting of certain disclosures of your PHI; request restrictions or confidential communications; and file a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. To exercise rights related to your medical records, contact our office at 760-691-1901 or kareemmoasismd@oasismedicalgroup.net.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information and PHI. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security but strive to protect information in line with industry standards and legal requirements.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children through the website without appropriate parental consent. Pediatric patients receiving care at our clinic are subject to our standard medical privacy practices and parental/guardian authorization as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy where permitted by law.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact Oasis Medical Group: 906 Sycamore Ave, Suite 201, Vista, CA 92081; phone 760-691-1901; email kareemmoasismd@oasismedicalgroup.net.